Your Opinion Matters
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Full Name
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Company
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How satisfied are you with the OVERALL quality of the service delivered?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
How would you rate the technical support team?
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Very poor
Poor
Neutral
Good
Very Good
Technical Support Associate
Technical Support Associate Very poor
Technical Support Associate Poor
Technical Support Associate Neutral
Technical Support Associate Good
Technical Support Associate Very Good
Speed & Accuracy of Response
Speed & Accuracy of Response Very poor
Speed & Accuracy of Response Poor
Speed & Accuracy of Response Neutral
Speed & Accuracy of Response Good
Speed & Accuracy of Response Very Good
Overall Experience
Overall Experience Very poor
Overall Experience Poor
Overall Experience Neutral
Overall Experience Good
Overall Experience Very Good
Do you consider the problem resolved?
Yes
No
How likely is it that you would recommend Bespin Global to a friend?
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1 (Not at all)
2
3
4
5
6
7
8
9
10 (Highly Likely)
Account Manager's Helpfulness 1 (Not at all)
Account Manager's Helpfulness 2
Account Manager's Helpfulness 3
Account Manager's Helpfulness 4
Account Manager's Helpfulness 5
Account Manager's Helpfulness 6
Account Manager's Helpfulness 7
Account Manager's Helpfulness 8
Account Manager's Helpfulness 9
Account Manager's Helpfulness 10 (Highly Likely)
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